Do you need to improve written communication in your organisation? Good spelling, grammar and writing style create a professional impression that builds trust and enhances relationships both inside and outside your company.
English is a complex language and sometimes we all forget the basics - like how to construct clear and concise sentences, or the spelling of particular words relevant to our industry.
This practical interactive half-day workshop will refresh your writing skills for e-mails, letters, forms and reports. Areas to be revised include sentence structure and achieving the right tone and organisation of text. Correction of common spelling errors and tackling the incorrect use of common words are also addressed.
Your colleagues send dozens of e-mails every working day- but how many of these actually make progress on your projects? ‘Writing effective e-mails- a practical workshop’ demonstrates and practises some simple linguistic techniques to control the tone, style and effectiveness of communication by e-mail. Our most popular workshop, delegate feedback includes:
Very well-constructed course, explained clearly and fully
I got more understanding of how to make my e-mail stand out... and how to control tone
It gives good ideas for e-mailing customers and suppliers
I don't think this workshop needs to be improved, just keep up the good work!
Better response to e-mails and concise structure
This workshop is aimed at colleagues who speak English as a foreign language at elementary to intermediate level. It concentrates on e-mail conventions in the UK, such as appropriate greetings, key phrases, layout and extensive practice and correction of e-mail tasks relevant to the day-to-day tasks at your business.